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Experience
2 - 3 Years
Job Location
Dubai(Jumeirah Lake Towers (JLT)) - United Arab Emirates (UAE)
Education
Diploma(Tourism), Bachelor of Hotel Management, Any Graduation
Nationality
Any Nationality
Gender
Any
Vacancy
2 Vacancies
Job Description
Roles & Responsibilities
Job Description
Job Title: Travel Consultant
Location: Jumeirah Lake Towers, Dubai, UAE
Company: VIP Platinum Concierge
Job Type: Full-Time
About the Role:
A prominent Travel and Tourism company located in Jumeirah Lake Towers is seeking a dedicated and knowledgeable Travel Consultant to join our team. The ideal candidate will be responsible for assisting clients with travel planning, providing expert advice on destinations, creating customized itineraries, and ensuring exceptional customer service throughout the booking process. This role requires a passionate professional with a strong background in the travel and tourism sector, excellent communication skills, and a deep understanding of various travel products and services.
Responsibilities:
Present, promote, and sell products/services using compelling arguments to existing and prospective customers
Perform cost-benefit and needs analysis for existing/potential customers to meet their requirements
Establish, develop, and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed-upon sales targets and outcomes within the set schedule
Coordinate sales efforts with team members and other departments
Analyze the territory/market's potential, track sales, and maintain status reports
Provide management with reports on customer needs, problems, interests, competitive activities, and opportunities for new products and services
Keep up to date with best practices and promotional trends
Continuously improve through feedback
Desired Candidate Profile
Qualifications/Skills:
Strong sales and interpersonal skills
Excellent verbal and written communication skills
Ability to negotiate effectively
Proficient knowledge of computer reservation systems
Strong problem-solving skills
Detail-oriented and highly organized
Strong ability to manage time and prioritize tasks
Working knowledge of domestic and international travel trends
Requirements:
2–3 years of experience in the travel industry.
Minimum 2 years of hands-on experience with Amadeus.
Young and dynamic personality is considered an advantage.
Must be an Arabic speaker and with good English communication skills.
Strong customer-service orientation and ability to handle client inquiries
professionally
Ability to work under pressure and manage multiple tasks efficiently
Good knowledge of TICKETING , reissuance, refunds, and fare rules
Strong attention to detail.
Team player with a positive attitude
Immediate availability to join
What We Offer:
Employment Visa
Health Insurance
Competitive compensation package, including opportunities for performance-based bonuses.
Supportive and dynamic work environment
Professional development opportunities
Other benefits as per UAE labor law
Salary: Commensurate with experience and qualifications.
How to Apply: Interested candidates are invited to submit their CV.
Job Type: Full-time
Application Question(s):
Can you join immediately?
Experience:
Travel Agency: 2-3 years (Required)
Language:
English speaking (Required)
Arabic speaking (Required)
Location:
Dubai (Preferred)
Employment Type
- Full Time
Department / Functional Area
Keywords
- Travel Consultant
- Amadeus
- Ticketing
- Reservation
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VIP Platinum Concierge
Ania Embodo - HR
Office 2204, 1 Lake Plaza, Cluster T, Jumeirah Lakes Towers, Office 2204, 1 Lake Plaza, Cluster T, Jumeirah Lak es Towers, Manama, United Arab Emirates (UAE)