Travel French Bilingual (English) Customer Service Representative

IntouchCX

Employer Active

Posted 8 hrs ago

Experience

0 - 2 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are currently hiring strong>Travel/strong> strong>French Bilingual (English) Customer Service Representatives for our pioneer account!

As a French Bilingual (English) Customer Service Representative, You Will:/strong>

  • Respond to customer queries in a timely and accurate way, via phone, email and chat.
  • Diagnose and troubleshoot hardware, software, and connectivity issues for a variety of products andbr>services.
  • Provide personalized customer service at the highest level.
  • Ensure proper security procedures are followed for all customer interactions.
  • Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers.
  • Learn and retain a thorough working knowledge of all existing and new products and services.
  • Other tasks/functions that may be assigned by the account as per business requirements

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

Desired Candidate Profile

As a French Bilingual (English) Customer Service Representative, You Have:/strong>

  • The ability to speak, read, and write fluently in French and English/strong>
  • 6 Months of experience in the Customer Service Field.
  • GDS experience is a must, preferably Sabre/strong>
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Ability to work changing shifts, including evenings and weekends.
  • strong>Ability to work on-site at our brand-new office at Maadi Park./strong>

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Travel French Bilingual (English) Customer Service Representative

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IntouchCX

strong>About IntouchCX/strong>

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that s all-in on making brands thrive, we re setting the bar in quality-driven support./p>

https://apply.intouchcx.com/323