Trust Operation Officer Acesoft Labs (India) Pvt Ltd

Job Description

Roles & Responsibilities

Desired Candidate Profile

• To assist in finding out automation opportunities to enhance the process.
• To assist in designing /improve operational processes & implement new processes, system enhancement to improve staff productivity, enhance accuracy, reduce repetitions and processing time, and eliminate non-value added activities and increase output quality.
• Controlling errors (if any) and finding out corrective actions for its non repetition.
• To ensure timely processing of all OPS transactions in trust & retention accounts.
• To ensure that all required documents required for any transactions from Trust accounts/ Retention accounts are strictly as per bank policies and RERA guidelines.
• To ensure issuance of right buyer statements to investors as per law # 8 of 2007
Operating Environment, Framework and Boundaries, Working Relationships
• Regular interaction and working relationship with:
• Relationship Managers in Mashreq Bank- CIBG
• Relationship Managers MASHREQ AL – Islami.
• Team leaders/ unit managers in remittance department & FTC.
Problem Solving
• Exception identification to the team Leader / unit manager.
• Corrective actions on Un-Authorized exceptions.
• Devise & implement effective policy compliance reviews to highlight process gaps and lapses WHICH MAY impact portfolio quality.
• Track fraud applications and review of compliance with documentation parameters.
• Comply with day to day operational, maintenance and payment issues.

Decision Making Authority & Responsibility
• Authorize payments from TRUST AND retention accounts as per RERA guidelines on Trust Account System.
• Retention report checking and exception identification & reporting.
• Authorize the issuance of buyer statements to the investors as per law # 8 of 2007.
• Checking the approved bought by RERA and authorizing the payments on MOLAK system for Owner Association.