Turkish Customer Service

Mico World Limited

Posted 30+ days ago

Experience

1 - 2 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

-Provide outstanding customer service to Turkish-speaking clients through chat and email.

-Respond promptly and professionally to user inquiries, concerns, and issues, delivering accurate solutions.

-Troubleshoot technical problems and guide users to resolve issues effectively.

-Collaborate with the team to improve service quality and meet user needs.

-Collect user feedback and share insights to enhance product features and updates.

-Stay updated on product knowledge, company policies, and industry trends to provide informed support.

-Ensure user satisfaction by handling issues with empathy and professionalism.

Desired Candidate Profile

  • 1-2 years of customer service experience, preferably in a Turkish company
  • Bachelor's degree
  • Fluent in Turkish and English
  • Strong written and verbal communication skills

Company Industry

Department / Functional Area

Keywords

  • Turkish Customer Service

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