UAE National Call Center Executive

Confidential Company

Employer Active

Posted 1 hrs ago

Experience

1 - 6 Years

Job Location

Dubai(Al Barsha) - United Arab Emirates (UAE)

Education

Bachelor of Science

Nationality

Emirati (UAE)

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Handle inbound and outbound calls, addressing customer inquiries, resolving issues, and providing accurate information as per hospital protocols.

  • Provide technical support to patients.

  • Adhere to established call center protocols and guidelines to maintain a high level of service quality and ensure consistent customer experiences.

Desired Candidate Profile

  • Possess a Bachelor's degree or equivalent qualification, demonstrating a solid educational foundation.

  • Minimum of 2 years of healthcare experience in a customer service or call center environment.

  • Must be willing to work in Dubai.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Customer Service Representative
  • Customer Service
  • Complaint Resolution
  • Customer Support Specialist
  • Arabic Language Proficiency
  • Problem Solving
  • Tele-Support Agent
  • Product Knowledge
  • Customer Care Advisor

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Confidential Company