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Experience
0 - 2 Years
Job Location
Other - United Arab Emirates (UAE)
Education
Bachelors in Computer Application(Computers), Bachelor of Technology/Engineering(Computers, Electrical)
Nationality
Emirati (UAE)
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Technical Support Engineer, you will support Sales and Aftersales teams by providing technical expertise, conducting site visits, resolving customer issues, and contributing to product improvements. This role is key to ensuring customer satisfaction and smooth project execution.
• Provide timely and accurate technical support to the Sales and Aftersales teams.
• Conduct on-site visits with customers alongside sales teams to assess and recommend technical solutions.
• Evaluate the feasibility of customer requirements, ensuring compatibility and adherence to safety standards.
• Support the resolution of post-delivery issues in coordination with internal and external stakeholders.
• Assist with the launch of new projects and products.
• Submit technical reports to enhance product quality and customer satisfaction.
• Work closely with manufacturers and vendors to resolve field issues and drive product improvements
Desired Candidate Profile
• UAE National with a degree in Mechanical Engineering
• Minimum 0-2 years of technical experience (automotive industry preferred)
• Strong communication skills in both Arabic and English
• Customer-focused with an analytical mindset
• Team player with good planning and organization skills
• Confident, assertive, and proactive
Employment Type
- Full Time
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- IT Hardware Support
- IT Hardware Repair & Maintenance
Keywords
- Technical Specialist
- Infrastructure Support Engineer
- IT Support Analyst
- IT Support Specialist
- Network Support Engineer
- Technical Support Analyst
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Al Futtaim Private Company (LLC)
Al Futtaim Private Company (LLC)
Jessica Misal - NA
Festival Tower, Crescent Drive, Dubai Festival City, Dubai Al Hasan Al Basri St, Dammam, Dubai, United Arab Emirates (UAE)
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