UK Customer CARE Specialist

Vistaprint

Employer Active

Posted 19 hrs ago

Experience

1 - 3 Years

Job Location

Tunisia - Tunisia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner

Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures

Use appropriate systems and available resources as necessary to assist in responding to each request

Support and provide information to all internal and external customers in a professional and courteous manner

Participate in cross-functional communications and meetings to support the team/domain/center

Perform additional responsibilities as required

Desired Candidate Profile

Undergraduate degree or equivalent experience in Marketing or Business Administration preferred

Strong command of the English language

At least one (1) year of customer service experience

Previous experience in a multi-channel customer service environment preferred

The ability to provide excellent customer service while multi-tasking

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • UK Customer CARE Specialist

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Vistaprint

At Vistaprint, our Customer CARE team is the heart of our customer experience, and you ll join a dynamic, diverse, and passionate group of professionals dedicated to delivering world-class support to small businesses across the globe. Based in vibrant hubs like Tunis and beyond, our team thrives on collaboration, leveraging varied skills to provide thoughtful, empathetic, and efficient solutions. In this fast-paced, inclusive environment, you ll work alongside innovative colleagues, making a real impact while upholding Vistaprint s commitment to exceptional service.

VistaPrint is the design and marketing partner to millions of small businesses around the world. For over 20 years we ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. Together, VistaCreate, 99designs by Vista and VistaPrint represent a full-service design, digital and print solution, elevating small businesses presence in physical and digital spaces and powering them to achieve success. VistaPrint is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.

Read More

https://jobs.vista.com/Vista/job/Tunis-UK-Customer-CARE-Specialist-1053/1350481800/

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