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Vacancy
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Job Description
Roles & Responsibilities
As a Uniform Room Supervisor, you are responsible for managing overall daily operations of the Laundry Room to deliver an excellent Guest and Team Member experience. A Uniform Room Supervisor will also be required to ensure quality controls are in place and manage customer service inquiries. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Manage overall daily operations of the Uniform Room
- Ensure quality controls are in place for all laundry processes, rejecting any exceptions
- Maintain cleanliness of the laundry area
- Assisting, train, develop, and appraise the laundry team
- Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events
- Carry out stock takes
- Ensure par stocks are maintained
- Take receipt of stock and ensure safe storage
- Manage customer service issues quickly and effectively
- Oversee the issuing of linen via a requisition system
- Ensure team members adhere to all Health and Safety Regulations
- Carry out any other reasonable task set by the hotel's management
Desired Candidate Profile
A Uniform Room Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Good organisational and planning skills
- Good communication skills
- Previous hotel or leisure sector experience
- Previous experience at Supervisory level
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Uniform Room Supervisor
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Hilton Hotels
LXR Hotels & Resorts is a collection of independent, luxury properties that celebrate the unique character of each destination. Every hotel in the LXR portfolio offers a bespoke experience, combining authentic service with refined elegance and cultural richness. At LXR, we believe in creating unforgettable moments for our guests and extraordinary opportunities for our team members. Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
https://hilton.taleo.net/careersection/hww_cs_internal_global/jobdetail.ftl?job=2331815&lang=en