ustomer Service Advisors specializing in Messaging Processing
Foundever
Employer Active
Posted 4 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
The Foundever Group is recruiting Messaging Processing Customer Advisors for its Casanearshore site. Their responsibilities will include:
Receiving customer requests;
analyzing and diagnosing their needs to provide appropriate solutions; applying defined processes and mastering the use of tools; reporting any information that could identify a malfunction or improve a procedure; contributing to the smooth running of the service; and ensuring that the qualitative and quantitative objectives set by management are met.
Desired Candidate Profile
Candidates must have a high school diploma or higher and
prior experience in customer service.
A good level of French (both spoken and written) is required, along with
strong listening and customer service skills,
good computer skills,
and be diligent, committed, and punctual.
Company Industry
- IT - Software Services
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Ustomer Service Advisors Specializing In Messaging Processing
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Foundever
Foundever Group offers you: > Attractive remuneration (fixed salary + bonus) > Permanent contract from the first day of training; > 100% paid training; > Attractive social benefits (health insurance, social club); > Provided transportation
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