VP, Business Planning First Abu Dhabi Bank FAB

The role is responsible for partnering with WBG, Enablement & Control partners at a group level to drive business management activities such as Strategy and Business Development, Business & Performance Management, Data and Analytics and Lighthouse enhancements

Key Tasks & Activities:

• Collaborate with business heads to drive Strategy and Business Development initiatives and assess impact on operational readiness and customer experience.
• Play a key role in setting up and tracking balanced scorecards for coverage and product teams, lead business management initiatives by collaborating with various internal stakeholders such as Credit, Compliance, Operations, IT, CX, Risk etc.
• Leverage data analytics to identify potential opportunity to improve overall business performance (revenue and/or cost).
• Lead simplification of CX E2E journeys to create transformational experiences through digital assets.
• Drive WBG-wide communication for relevant initiatives (as required).
• Develop effective relationships including spearheading Change Management within WBG.

Behavioural Skills:

• Self-starter - the incumbent must be able to lead workshops and help formulate requirements, options and solutions with an ability to get things done through others; able to identify proactive, innovative solutions to meet the changing needs of the business.
• Strong analytical and problem-solving mindset.
• Customer Focus - understand customer perspective when developing requirements and ensuring fit for purpose customer friendly solution are designed.
• Strong communication skills are required to draw out requirements and to challenge where appropriate and to establish bond with key stakeholders.

• A high degree of self-assurance/initiative and business sense is required to perform responsibilities independently or collaboratively in a team environment as required