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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Conducts VTC conferences, operates VTC equipment such as VTC conferencing equipment, consoles, Digital Video Recorders (DVD), cameras, microphones, desktop and laptop computers supporting VTC events.
Responsible for supervising and assisting VTC technicians.
Coordinates with customer to endure equipment is operational.
Sets-up and operates VTC equipment.
Establishes end to end secure and non-secure connectivity to support conferences.
Establishes proper cable connection and routing to various Audio/Video and communication links.
Adjusts sound and light levels for optimum performance of equipment and comfort of customers.
Troubleshoots VTC and connectivity problems with local and distant end technical control facilities and help-desks to restore communication and resolve poor reception/transmission issues.
Troubleshoots equipment; configures modems and data timing and transfer rates.
Resolves connectivity problems with technical personnel.
Performs weekly maintenance on all associated VTC equipment.
Operates, administers, and maintains the VTC Bridge.
Required to manipulate the bridge to provide technical support for all VTC circuits attached.
Performs other duties and assignments as required.
Desired Candidate Profile
Qualifications
- Requires an active Secret Clearance
- High School diploma or GED required.
Experience
- Requires a minimum of 5 years experience in Video Teleconferencing or Audio Video Productions.
- Must be able to work rotating shift schedules which provide 24 hour day/7 day week coverage.
- Experience with a customer service-oriented company.
Company Industry
- Defence
- Military
- Government
Department / Functional Area
- Administration
Keywords
- VTC Technician II
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V2X
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Vectrus is a leading provider of global service solutions in the areas of Infrastructure Asset Management, Information Technology and Network Communication services, and Logistics and Supply Chain Management services.