Waiter

AccorHotel

Ensure that all service and storage areas are kept safe, clean and locked.

To report for duty punctually wearing the correct uniform with name badge .

The ability to gather and transport all supplies needed for the set up of a function

Perform side duties (checklist)

Report to manager any kinds of deviation from set standard and procedures.

Ensure that all operating equipment is maintained.

To report any complaints, incidents or any other irregularities to the management.

To ensure that guests receive the attention they require.

To professionally behave with other members of staff, managers and directors.

Attend to guest needs, complaints and/or on-site requests and changes in a courteous and helpful manner.

Set up and unset function rooms, including table setting, according to established standards.

Comply with hotel and department policies and procedures at all times.

Deliver Food and Beverages service of high standard and in accordance with departmental standards and procedures.

Communicates to his/her superior any difficulties, guest comments and other relevant information.

Maintain complete knowledge of all F&B services, outlets, hotel services/features and hours of operations, as they affect the areas of responsibility..

Carry out any other duties as and when assigned by the Management of the Hotel.

Assist other Food & Beverage Outlets in their operations within peak times when needed.