Waiter / Waitress

Icon Hospitality Group

The Waiter/Waitress is responsible for delivering excellent customer service, ensuring a positive dining experience, and maintaining high standards of service, cleanliness, and professionalism. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Present menus and provide detailed information about food and beverages
• Take accurate orders and communicate them clearly to the kitchen team
• Serve food and drinks promptly and efficiently
• Ensure customer satisfaction by checking in and responding to guest needs
• Handle bills and process payments accurately
• Maintain cleanliness and organization of tables and service areas
• Follow service standards and company procedures at all times
• Coordinate with kitchen and team members to ensure smooth service
• Assist in setting up and closing the restaurant when required