Warehouse Supervisor

Logistica

Supervise and mentor warehouse teams and team leaders to ensure optimal performance, productivity, and alignment with company goals.

• Develop and implement strategic work plans and KPIs for warehouse teams to achieve departmental objectives.
• Oversee receiving, dispatch, inventory control, and space optimization to ensure smooth and efficient operations.
• Monitor internal and external communications, including handling escalated client requests, resolving issues, and ensuring service levels are met.
• Conduct routine inspections of warehouse operations to assess workflow, enforce safety and compliance standards, and implement corrective actions, as necessary.
• Coordinate with warehouse management to plan manpower needs, including requesting temporary labor based on operational demands.
• Manage procurement requests for warehouse supplies (e.g., packaging materials, tools, office stationery), ensuring timely availability within budget constraints.
• Balance workforce deployment and resource allocation across shifts and zones to prevent underutilization or overload.
• Oversee scheduling of shifts, vacations, and overtime, in coordination with team leaders, ensuring consistent coverage across all operations.
• Ensure adherence to health, safety, and environmental (HSE) regulations, and promote a culture of safety and accountability.
• Lead shift start-up meetings in the absence of section supervisors, addressing operational challenges, updates, and safety alerts.
• Act as the escalation point for complex operational issues, resolving them independently or escalating to warehouse management when necessary.
• Participate in the performance evaluation and development planning of team leaders and key staff, in collaboration with the warehouse manager.
• Analyze and report on warehouse performance metrics, including occupancy rates, productivity trends, and efficiency improvements.
• Implement and maintain quality management system.
• Ensuring that relevant customer complaints are dealt with effectively
• Follow up the compliance with GDP/ GMP standards and instructions.
• Comply with OH&S policy, standards, OH&S objectives, and training.
• Report any incidents (Accidents or near misses).
• participate in relevant risk assessments
• Comply with environmental management s standards, objectives, and training.

Report immediately on any environmental incidents.