Zoho Project Coordinator Acesoft Labs (India) Pvt Ltd

Job Summary

The Zoho Project Coordinator is responsible for planning, executing, and delivering

Zoho-based projects across the organization. This role leads cross-functional teams,

manages stakeholders, and ensures the successful implementation of Zoho

applications aligned with business objectives, timelines, budget, and quality

standards.

Key Responsibilities

Project Management & Delivery

Lead end-to-end Zoho project implementations from initiation to go-live and

post-implementation support

Define project scope, objectives, timelines, and deliverables

Develop and maintain detailed project plans, schedules, and budgets

Monitor project progress, risks, issues, and dependencies, and implement

mitigation strategies

Zoho Application Management

Oversee implementation of Zoho applications, including Zoho CRM, Zoho

Creator, Zoho Projects, Zoho Inventory, Zoho Books, and Zoho Analytics

Ensure functional and technical requirements are clearly defined and

approved

Manage customization, integrations, workflows, and automation in

coordination with development teams

Stakeholder & Team Management

Act as the primary point of contact for clients, business stakeholders, and

senior management

Coordinate between functional users, Zoho developers, implementation

partners, and third-party vendors

Conduct project meetings, steering committee reviews, and status

presentations

Manage internal project teams and allocate resources effectively

Quality, Testing & Go-Live

Ensure proper UAT planning, execution, and sign-off

Oversee data migration, system validation, and deployment activities

Manage go-live readiness and hypercare support phases

Financial & Commercial Control

Track project budgets, billing milestones, and cost utilization

Manage scope changes, change requests, and impact assessments

Ensure projects are delivered within approved commercial terms

Documentation & Compliance

Ensure preparation and maintenance of project documentation including

BRDs, FSDs, SOPs, and user manuals

Enforce project governance, change management, and documentation

standards

Required Skills & Qualifications

Technical & Functional Skills

Strong understanding of the Zoho ecosystem and ERP/CRM concepts

Experience managing Zoho-based ERP or CRM implementations

Familiarity with Deluge customizations and API integrations (management

level)

Strong knowledge of project management methodologies (Agile / Waterfall /

Hybrid)