Account Manager Ghobash Group

Key Responsibilities

• Maintain strict confidentiality of all business-related information involving CNS, its partners, suppliers, and customers.
• Ensure full compliance with company policies, procedures, and internal/external audit requirements.
• Represent CNS professionally in alignment with the company s core values.
• Adhere to ISO standards and internal governance frameworks.

Plan and Forecast Projects from Prospective Customers

• Stay updated on market trends, customer needs, and industry developments within Oman.
• Build strong, consultative relationships with customers, including engagement at the C-level.
• Understand competitor positioning within accounts and strategically position CNS solutions.
• Promote and sell CNS s full portfolio, including Servers, Storage, Networking, Security, Virtualization, Backup, Disaster Recovery, Support, and Managed Services.
• Identify and develop a pipeline of prospective customers and projects within the financial year.
• Maintain accurate sales forecasting and pipeline management.
• Drive opportunities from identification to closure, ensuring profitability for CNS.

Achieve Sales Targets

• Meet and exceed quarterly and annual sales targets assigned by the Sales Manager.
• Take full ownership of winning projects and expanding CNS market share within assigned segments.
• Identify and develop new business opportunities and accounts.
• Build long-term customer relationships and enhance customer satisfaction.
• Maintain strong understanding of customer requirements and buying behavior.
• Demonstrate solid technical knowledge of CNS offerings.
• Utilize escalation processes where required and collaborate with internal teams (Pre-sales, PM, Finance, and Contracts).
• Lead sales cycles including presentations, negotiations, and deal closures.

Propose Technical & Commercial Solutions

• Professionally represent CNS in all client engagements.
• Collaborate with principal partners to deliver end-to-end solutions.
• Ensure proposals are accurate, competitive, and submitted in a timely manner.
• Focus on value-based selling rather than price-driven approaches.