Account Manager

Eventana

Key Responsibilities:

• Client Relationship Management:

  • Develop and maintain strong, long-term relationships with clients, acting as their main point of contact.
  • Understand clients' needs, objectives, and preferences to provide tailored event solutions.
  • Conduct regular meetings and communication with clients to update them on event progress and gather feedback.

• Event Planning and Coordination:

  • Collaborate with clients to plan and conceptualize events, including corporate events, conferences, exhibitions, and social gatherings.
  • Coordinate with internal teams and external vendors to ensure seamless execution of events.
  • Oversee all aspects of event logistics, including venue selection, catering, audiovisual setup, transportation, and staffing.

• Project Management:

  • Develop detailed event timelines, budgets, and project plans to ensure all deliverables are met.
  • Monitor event progress and make adjustments as necessary to ensure successful outcomes.
  • Manage multiple events simultaneously, prioritizing tasks and resources effectively.

• Budget Management:

  • Create and manage event budgets, ensuring all expenditures are tracked and reported accurately.
  • Negotiate contracts with vendors and suppliers to secure the best rates and services.
  • Ensure all events are delivered within the agreed budget, seeking cost-saving opportunities without compromising quality.

• Quality Assurance:

  • Conduct site visits and pre-event inspections to ensure all event elements meet client expectations and company standards.
  • Address and resolve any issues or challenges that arise during the planning and execution phases.
  • Collect and analyze client feedback post-event to identify areas for improvement and ensure client satisfaction.

• Marketing and Sales Support:

  • Assist the sales team in identifying and pursuing new business opportunities.
  • Prepare and present proposals and pitches to prospective clients.
  • Support marketing initiatives to promote company services and build brand awareness.

Qualifications:

• Bachelor s degree in Event Management, Hospitality, Business Administration, or a related field.
• Proven experience (3+ years) as an Account Manager, Event Coordinator, or similar role in the event management industry.
• Exceptional project management and organizational skills with the ability to manage multiple events simultaneously.
• Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
• Proficiency in event management software and tools, such as Cvent, Eventbrite, or similar platforms.
• Excellent negotiation and budget management skills.
• Ability to work under pressure and meet tight deadlines.
• High level of attention to detail and commitment to delivering high-quality events.
• Flexibility to work evenings, weekends, and travel as required.