Administration Officer-Patient Experience

Sheikh Shakhbout Medical City - SSMC

JOB DESCRIPTION Responsible for the coordination and implementation of office procedures; might have the responsibility for specific tasks. RESPONSIBILITIES Coordinates and works with other departments, entities, clients and employees to prepare professional reports, memos, letters, presentations, invoices, and other documents as assigned. Assists and follows up on the progression of pending matters as directed. Develops, modifies and maintains any other data bases related to own departmental activities as assigned. Maintains the Department Chairs email distribution lists and directories. Maintains the calendar and schedules appointments. Coordinates travel arrangements. Assists with the planning, logistics and management of meetings and visits, and be responsible for taking and disseminating the minutes. Maintains professional filing system. Manages office equipment, including postage machine, printers, fax, photocopier, conference phone and projector and ensures that if they are in working condition.Accountabilities Ensures all documents are in the appropriate format Ensures all office supplies are adequately maintained and the office is running smoothly with all necessary admin requirements QUALIFICATIONS Experience :-Required: 2 - 4 years of relevant experienceDesired: Experience in a large healthcare facilityEducational Qualification: Required: Bachelor's degree or equivalentDesired: N.A. ABOUT US At SSMC, we firmly believe that the human touch is a fundamental part of care. We understand that health care is both an art and a science, running deeper than simply diagnosing and treating those who rely on us. Our SSMC Model of Care puts our patients at the forefront of our purpose and at the heart of everything we do, ensuring that the needs of our patients come first. Every one of our patients receives individualized attention from a multidisciplinary team of experts who collaborate closely to deliver trusted and compassionate care. From the very first point of contact with SSMC, to the moment patients are back home, we ensure speciality-specific care at every stage and in every interaction. As one of the largest tertiary hospitals in the UAE, SSMC provides access to specialist medical treatments and advanced diagnostics, with a commitment to becoming a Destination Medical Center in the UAE and wider region. ABOUT THE TEAM About Sheikh Shakhbout Medical City (SSMC)SSMC is the largest tertiary hospital in the UAE and serves to elevate the provision of health care services in the nation under the mandate of the Abu Dhabi Economic Vision 2030.Supported by the latest diagnostic and treatment modalities available, SSMC offers care in 44 specialties. A team of locally and internationally trained medical, clinical and admin professionals work seamlessly together, which promotes comprehensive interdisciplinary learning, allowing SSMC to become a leading hub for integrated patient-centric medical services in the region.As the region s leading tertiary facility, SSMC has 742 patient beds, 18 operating theatres, and includes a hybrid operating room, 26-bed neonatal intensive care unit, and the UAE s largest pathology lab.