Administrative Assistant / Front Desk Associate

On the Hill

On The Hills Gym, Pool & Kids Centre is seeking a tech-savvy, organized, and creative Administrative Assistant / Front Desk Associate to join our growing team!


This role is perfect for someone passionate about health, wellness, and community, who can balance administrative responsibilities with customer service and creative input.


Key Responsibilities:


Greet and assist members and visitors in a friendly, professional manner


Manage new memberships, renewals, and maintain accurate member records


Handle basic accounting, process payments, and issue receipts


Use Microsoft Word and Excel to update schedules, reports, and records


Oversee front desk operations (calls, emails, and basic social media responses)


Support membership sales and confidently promote facility services


Research and suggest new classes, events, and family activities


Help coordinate and support seasonal programs and facility events


Interact positively with children and families


Ensure smooth facility operations and on-

time classes


Track class attendance and encourage member participation


Basic Accounting


Create simple content (photos/videos) for social media when needed



What We're Looking For:

Highly organized, committed, punctual, and detail-oriented


Creative mindset with initiative to suggest new ideas


Excellent communication skills (spoken and written)


Proficient in Microsoft Word and Excel


Comfortable handling basic financial tasks (accounts, receipts, payments)


Friendly, reliable, and confident with both adults and children


Able to work long and flexible hours, including weekends and evenings


Prior experience in admin, fitness, or recreation is a plus


Familiarity with social media platforms and light content creation