Admissions Officer Nord Anglia Education

Nord Anglia International School Dubai

About the role

• Respond and manage enquiries in a friendly and timely manner telephone / email / walk ins
• Keeping accurate records of the students/parent admissions journey in CRM and ISAMS
• Manage the appointment diary with the Admissions Department
• Support the wider Admissions Team with ad hoc duties as and when required
• Represent the school in a professional, confident and friendly way at all times
• Tour prospective families on virtual, individual and group tours of the Primary and Secondary schools (as required)
• Have an in-depth knowledge and understanding of the Primary and Secondary school curriculum and school day to appropriately respond to parent enquiries
• Liaise regularly with academic staff to review their requirements from the Admissions Department
• Assist families with applications
• Deal professionally and sensitively with prospective parents and provide families with feedback
• Meet with the Inclusion Department to review SEND applicants
• Assist Director of Admissions in promoting the school to meet recruitment targets for each phase of the school
• Report on KPI data to Director of Admissions and MIS Admissions Officer when necessary
• Be supportive, personable and friendly in all school environments
• Co-ordinate and arrange Admissions Assessments in liaison with the Head of Admissions and Admissions department staff.
• Review and evaluate assessment results with the Director of Admissions

About You

• Excellent communication, numeracy and interpersonal skills
• Cultural and situational localisation awareness to be able to deal appropriately with different clients
• Motivation, curiosity and intellect to glean and understand key information about the Company s activity and commercial intentions
• Computer Literacy: an effective user of ICT, in particular Microsoft Office: Word, PowerPoint and Excel; skilled in CRM and ISAMS
• Understanding of safeguarding and child protection
• Understanding of assessment and how to interpret and use the data
• Tactful and diplomatic when conveying information
• An open and approachable style
• Able to prioritise tasks and use time effectively
• Excellent planning skills
• High levels of personal integrity
• Excellent organisational and time-management skills
• Ability to work under pressure and remain calm
• Ability to meet tight deadlines
• Willingness to take on multiple tasks
• Ability to demonstrate self-confidence and personal drive
• High attention to detail and ability to work to tight timescales
• Ability to work independently