Admissions Officer

University of Balamand

Department: Office of Admissions
Reports To: Director of Admissions
Location: UOB- Dekwaneh Campus
Employment Type: Full-time

Job Summary:
The University of Balamand Office of Admissions is seeking a motivated and detail-oriented Admissions Officer to support its growing needs.

Key Responsibilities:

• Handle telephone and email enquiries from prospective students, their parents, teachers and advisers independently and in a timely and professional manner.
• Process incoming applications for all programs, checking qualifications, the validity of decisions and authenticity of results.
• Enter decisions and generate offers using the University Student Record system and other databases with the aim of 100% accuracy.
• Monitor the responses of applicants to decisions and provide data to Faculties and Departments on applicant status and workflow.
• Manage the admissions processing of a portfolio in close liaison with academic departments, applying agreed criteria to make admissions decisions consistently and fairly.
• Ensure that correct procedures are followed when dealing with fraudulent applications, applicants with criminal convictions and under-age applicants.
• Ensure that correct procedures are followed when dealing with international students.
• Liaise regularly with both academic and administrative staff.
• Handle all enquiries in a courteous and helpful way; these may be by telephone, email, letter, and fax or in person.
• Monitor Request Tracker (web-based enquiry system) queues and help collate data relating to all admissions enquiries.
• Assist with University Open Days, events and schools visits if needed.
• Assist with the production and distribution of publicity materials and updating of web pages.
• Assist with the monitoring and updating of all information relating to admissions.
• Assist with the provision of training for new staff.
• Maintain a tidy and organized work area.
• Perform needed filing, photocopying, ordering stationary.
• May be asked to undertake duties as requested by the Director of Admissions from time to time.
• Assist with the entrance exam registration, entrance exams proctoring and informing students on entrance exams results.
• Should have strong computer skills and proficiency with statistics can be helpful in organizing and analyzing admission information.