Alumni Relations Specialist

Muscat University

3. Key Responsibilities

• Plan, develop, and manage alumni engagement initiatives and programs.
• Build and maintain strong relationships with alumni locally and internationally.
• Act as the primary point of contact for alumni engagement matters.
• Promote alumni participation in University activities, events, and initiatives.

3.2 Alumni Events & Activities

• Plan and organize alumni events, reunions, networking sessions, and institutional engagement activities.
• Coordinate alumni participation in mentoring programs, guest lectures, panels, and advisory roles.
• Support alumni involvement in University ceremonies and official events.

3.3 Alumni Communication & Outreach

• Develop and manage alumni communication channels, including newsletters, emails, and digital platforms.
• Coordinate alumni outreach campaigns in collaboration with Marketing and Communications.
• Ensure consistent and positive alumni messaging aligned with institutional values.

3.4 Alumni Data & Records Management

• Maintain and update accurate alumni databases and contact records.
• Track alumni engagement, participation, and contribution indicators.
• Ensure data accuracy, confidentiality, and compliance with institutional policies.

3.5 Partnerships & Institutional Support

• Support engagement with alumni for partnerships, collaboration opportunities, and institutional initiatives.
• Coordinate alumni contributions to institutional development, fundraising support (where applicable), and community engagement.
• Maintain records of alumni partnerships and contributions.

3.6 Reporting, Quality Assurance & Compliance

• Prepare alumni engagement reports, summaries, and performance data for management review.
• Maintain documentation and evidence for accreditation reporting.
• Monitor alumni-related KPIs and recommend improvement actions.
• Ensure all alumni activities comply with University policies, procedures, and codes of conduct.

4. Authority & Decision-Making

• Operates with full operational responsibility for alumni relations activities within the approved scope.
• Has authority to plan and implement alumni activities in line with approved procedures.
• Has no independent financial approval authority beyond approved limits.
• Recommends initiatives, improvements, and corrective actions to the Manager.
• Financial authority strictly as defined in the Delegation of Authorities Matrix and approved Financial Policies.

5. Key Performance Indicators (KPIs)

• Alumni participation and engagement levels.
• Number and quality of alumni events and initiatives delivered.
• Accuracy and completeness of alumni records and databases.
• Alumni satisfaction and feedback.
• Compliance with documentation and accreditation requirements.