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Experience
3 - 5 Years
Job Location
Education
Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Administer, maintain, and support enterprise applications ensuring smooth operation and data integrity.
Perform routine system checks, updates, and backups to maintain system integrity and performance.
Install, configure, upgrade, and maintain Oracle EBS and Oracle Fusion Cloud applications.
Assist senior team members in applying system upgrades, patches, maintenance, and enhancements.
Manage user access, security, and permissions within enterprise applications.
Monitor system performance, analyze trends/system load, and identify areas for improvement.
Support system testing following patching and upgrades, including business continuity testing.
Log, track, and document support escalations and resolutions within ServiceNow.
Provide training and support on system functionality to end users and internal support teams during releases.
Maintain accurate and up-to-date documentation of business application systems and processes (IT perspective).
Build relationships with third‑party vendors to resolve complex issues quickly and effectively.
Assess risks or changes affecting systems and communicate appropriate actions to manage change.
Ensure security and integrity of data and systems; follow proper procedures to mitigate risks.
Assist with data migration and testing; understand and support data management and accuracy.
Support audit requirements and implement recommendations; assist with audit reviews.
Participate in on‑call rotations for after‑hours support; handle occasional night/weekend outages or upgrades.
Administer Oracle databases (on‑prem and OCI), including backup/recovery and performance tuning.
Provide basic administration for Microsoft SQL Server databases.
Manage Oracle Cloud Infrastructure (OCI) resources (compute, storage, networking, DBaaS) and monitor health.
Support and manage integrations between EBS and Oracle Fusion Cloud.
Desired Candidate Profile
Education / Experience
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent certifications and experience).
Three (3) or more years of experience in IT support, system administration, or application‑specific administration.
Proficiency across enterprise applications such as financial,human resources, supply chain systems, cloud platforms, monitoring, and scripting.
Skills
Technical Skills
Strong experience in Oracle EBS administration and Oracle Fusion Cloud SaaS.
Proficiency in Oracle Database administration working knowledge of Microsoft SQL Server.
Familiarity with Oracle Cloud Infrastructure (OCI) services (IaaS & PaaS).
Knowledge of security best practices (SSO, encryption), performance tuning, and DR procedures.
Professional Skills
Good verbal and written communication skills.
Excellent customer service skills, including telephone and listening skills.
Ability to work within a fast‑paced team and foster teamwork.
Good planning, organizational, and prioritization skills.
Exceptional analytical and problem‑solving skills with the ability to resolve complex and critical issues.
Strong ability to manage multiple projects simultaneously and adapt to rapidly changing priorities.
In‑depth knowledge of Microsoft Office products and troubleshooting skills.
Preferred Certifications
Oracle Certified Professional (OCP) – Database
Oracle Cloud Infrastructure (OCI) Architect Associate
Oracle Fusion Cloud certification
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Oracle Technical Consultant
- Integration
- Oracle ERP Administrator
- Application Administration
- Oracle DBA
- System Performance
- Security Management
- Troubleshooting
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)