Applications & Cloud Computing Specialist

Prime Gate

We are seeking an experienced Applications & Cloud Computing Specialist to join our technology team. The successful candidate will design, deploy, and manage cloud-native and on-premises application platforms, ensuring scalability, security, and operational excellence. This full-time role requires hands-on experience with cloud providers, application architecture, automation, and operational best practices. The role offers opportunities to shape platform strategy, collaborate with engineering and product teams, and improve reliability and cost efficiency across our services.

Responsibilities:

• Contribute to the implementation of the IT Department s operational plan.
• Provide technical support to users and respond to inquiries efficiently and effectively in line with the Service Level Agreement (SLA).
• Troubleshoot and resolve hardware, software, and connectivity problems.
• Assist in onboarding new employees and provide training on IT systems and applications.
• Install, configure, and maintain Windows Server operating systems and associated services.
• Manage Active Directory, including user account creation and Group Policy management.
• Manage the Microsoft 365 platform.
• Provide support for enterprise applications, troubleshooting issues, and ensuring optimal performance.
• Contribute to achieving quality objectives and continuous performance improvement.
• Communicate stakeholder-related feedback to the relevant departments.
• Support the development, documentation, and dissemination of organizational knowledge.