Arabic Speaking Receptionist
e concept Aesthetics Cen...
Posted on 24 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Greet clients and visitors warmly, ensuring a professional and welcoming atmosphere at all times.
- Manage client check-in and check-out processes efficiently, maintaining accurate records in the system.
- Answer incoming calls, address inquiries, and direct calls to appropriate staff members.
- Schedule and confirm appointments, coordinating with medical staff to optimize daily operations.
- Maintain the cleanliness and organization of the reception area, ensuring it reflects the center s high standards.
- Assist clients with completing necessary forms and provide information about services and procedures.
- Handle client concerns or complaints with empathy, escalating issues to management when necessary.
- Process payments and issue receipts, ensuring accuracy in billing and transaction records.
- Coordinate with other departments to ensure seamless client experiences and efficient workflow.
- Support administrative tasks such as filing, data entry, and inventory management as needed.
Desired Candidate Profile
- 2-4 years of proven experience in a receptionist or front desk role, preferably in a medical or aesthetics environment.
- Excellent verbal and written communication skills with a client-focused approach.
- Strong organizational and multitasking abilities to manage a dynamic reception area.
- Professional appearance and demeanor, reflecting the center s commitment to excellence.
- Proficiency in using office software and appointment scheduling systems.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Demonstrated problem-solving skills and the ability to remain calm under pressure.
- Flexibility to work full-time, under limited supervision, and in an on-site environment.
- Strong attention to detail and accuracy in administrative tasks.
- Commitment to providing outstanding client service and supporting a positive team culture.
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