Assistant Director of Catering & Events - Event Operations

Wynn Al Marjan Island

Posted on 2 Mar

Experience

5 - 10 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the Position:

Wynn Al Marjan Island is looking for a skilled Assistant Director of Catering & Events to join our Event Operations team.

The primary duties and responsibilities of this role are:

  • Assist in system development and template drafting for Delphi configurations.
  • Support drafting of the Meeting & Events user guide outlining general P&P, fees, and client facing standards.
  • Contribute to the creation of departmental policies and procedures.
  • Support the Director in managing the cost effective and efficient operation of the department within budget.
  • Utilize Salesforce to track client preferences for repeat guests and groups.
  • Collaborate with Sales on quarterly gifting programs for key clients.
  • Assist in managing departmental budgets to ensure event spending remains aligned with financial targets.
  • Assist in establishing accounting protocols for client invoice processing.
  • Monitor timely issuance of invoices, payments received, and outstanding balances.
  • Assist with Delphi management of Event Orders, ensuring proper setup for check processing, discounting, and posting by Banquets.
  • Help establish P&P for Event Order drafting, distribution, and change protocols.
  • Collaborate with Revenue Management on room block changes and additional requests.
  • Assist in developing processes with Group Desk for rooming list input, change management, and billing disputes.
  • Assist in drafting group resume templates for property wide communication.
  • Work with hotel teams to establish group distribution emails.
  • Assist in establishing and monitoring customer service goals.
  • Conduct tours of banquet facilities, outdoor venues, and hotel areas for pre planning and large sales site visits.
  • Support employee standards for group VIP meet & greets.
  • Support the team in delivering Wynn Al Marjan Island s standards of quality, service, and guest satisfaction.
  • Provide supervision, direction, and leadership to achieve departmental goals.

Desired Candidate Profile

About You:

  • Bachelor s degree or equivalent in Hospitality, Event Management, Business Administration, or a related field.
  • Minimum 5 years of experience in catering, events, or hospitality operations within a luxury hotel environment, including supervisory responsibilities.
  • Prior experience managing large scale events, high profile functions, and VIP client interactions.
  • Demonstrated ability to support budgeting, forecasting, and revenue driven event strategies.
  • Proficiency in Microsoft Office; experience with Delphi, Opera, and Passkey preferred.
  • Strong leadership, communication, and organizational skills with the ability to guide and develop a diverse team.
  • Proven capability in managing complex event logistics and ensuring seamless execution across multiple departments.
  • Comfortable working with multicultural teams, senior stakeholders, and high profile clients.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • HR
  • Human Relations
  • Industrial Relations

Keywords

  • Assistant Director Of Catering & Events - Event Operations

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Wynn Al Marjan Island

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Read More

https://wam-iabkey.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/875