Assistant Director of Spa & Recreation RAFFLES

Key Responsibilities:

• Oversee daily operations of spa, fitness, and recreation areas to ensure excellence in guest service and facility upkeep.

• Assist in developing and implementing wellness programs, treatment menus, and recreational activities.

• Support budgeting, financial performance, and revenue management strategies.

• Supervise, train, and motivate staff to maintain high service and professional standards.

• Monitor health, safety, and hygiene compliance across all facilities.

• Manage inventory, scheduling, and operational reporting.

• Address guest feedback promptly and ensure satisfaction.

• Collaborate with other departments to create integrated wellness and leisure experiences.

Qualifications & Requirements:

• 3 5 years of leadership experience in spa, fitness, or recreation management within a luxury hotel or resort.

• Strong leadership, communication, and organizational skills.

• Proven ability to drive revenue and deliver exceptional guest experiences.

• Knowledge of spa and fitness operations, products, and safety standards.