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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
About the Role Assistant Residence Manager As an Assistant Residence Manager, you will support the daily operations of the residence to ensure a safe, welcoming, and well managed living environment for all residents. You will work closely with the Residence Manager and other team members to provide exceptional service, resolve issues promptly, and maintain high operational standards. This role combines leadership, customer service, administration, and community engagement.
What You Will Do
- Support the Residence Manager in overseeing daily residence operations.
- Supervise front line staff and ensure excellent service delivery.
- Handle resident inquiries, concerns, and incident reports professionally.
- Assist in maintaining safety, cleanliness, and compliance with organisational standards.
- Monitor occupancy levels and assist with reporting and documentation.
- Help plan and deliver community building activities and programs.
- Conduct regular inspections of residence facilities and escalate issues when needed.
- Participate in staff, training, and performance support.
- Act as the point of contact during the Director of Residences Residence Manager s absence.br>
What We Offer
- Competitive salary in a tax-free environment.
- Housing and transportation.
- 30 days of vacation plus public holidays.
- Travel Allowances
- Complimentary meals and uniform cleaning.
- Medical and life insurance.
- Employee Assistance Program and worldwide complimentary room nights.
- Opportunities for growth and development.
Schedule & Hours
- Full-time role.
Desired Candidate Profile
What You Bring
- Strong leadership and interpersonal skills with the ability to build positive relationships.
- Experience in hospitality, property management, student housing, or customer service (preferred).
- Excellent problem solving and conflict resolution abilities.
- Ability to multitask and remain calm under pressure.
- Strong organizational and administrative skills.
- Professional communication skills, both verbal and written.
- Commitment to maintaining a safe, respectful, and inclusive community environment.
- Flexibility to work evenings, weekends, and on call shifts as needed.
- High level of responsibility, integrity, and teamwork.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Administration
Keywords
- Assistant Residence Manager
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