Associate Director Of Sales

Mandarin Oriental

Based at the Mandarin Oriental Downtown, Dubai within the Commercial Strategy department in Dubai, the Associate Director of Sales - MICE is responsible for driving revenue and developing the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment by identifying new business opportunities, nurturing client relationships, and creating tailored solutions for high-impact events. Associate Director of Sales - MICE reports to the Director of Sales.

As an Associate Director of Sales - MICE, you will be responsible for the following duties:

• Identify and pursue new MICE business opportunities across local and international markets.
• Build and maintain strong relationships with corporate clients, DMCs, and event planners.
• Prepare tailored proposals and conduct client meetings, site inspections, and negotiations.
• Collaborate with internal departments to ensure smooth planning and execution of group events.
• Monitor account performance and contribute to achieving the hotels MICE revenue targets.
• Represent the hotel at trade shows and industry events to strengthen brand presence.
  

As an Associate Director of Sales - MICE, we expect from you:

• Bachelor s degree in Hospitality, Business, or a related field.
• Minimum 5 years of sales experience in luxury hospitality, with at least 2 years focused on the MICE segment; luxury hotel pre-opening experience is advantageous.
• Proven track record in securing and managing high-value MICE accounts and events.
• Strong knowledge of MICE markets in the Middle Eastern region.
• Proficiency in sales systems such as Opera, Delphi, Salesforce, or similar CRM tools.
• Excellent communication, presentation, and negotiation skills; fluency in English required.