Associate - People Relations Chalhoub Group

INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Group s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

• 1. Organizational:
• Follow all relevant HR policies, processes, and standard operating procedures to ensure work is carried out in a controlled and consistent manner.
• 2. Operational:
• Implement activities under minimal supervision.
• Escalate complex problems to the relevant person to ensure the case/issue is resolved efficiently and in a timely manner.
• Administer employees attendance, leaves, vacations, and overall absenteeism.
• Ensure adherence of all employees to the organization s personnel rules and regulations.
• Follow up with employees regarding medical certificates for sick leaves and out-of-office/absence forms.
• Handle all medical insurance claims and liaise with insurance companies for employee reimbursements.
• Issue and cancel access cards in accordance with security policies.
• Prepare welcome kits for new employee orientation sessions.
• Prepare absenteeism calculations for end-of-service settlements.
• Attend to employee inquiries regarding company policies and procedures.
• Handle and follow up on work visa and labor contract processes.
• Coordinate with employees and PROs (Public Relations Officers).
• Prepare, maintain, and update the necessary documentation.
• Lead the renewal processes for work visas and labor contracts.
• Process applications, renewals, and cancellations of labor cards, work permits, and residency visas.
• Schedule medical examinations for the processing of residence visas.
• Update documents according to expiry dates in the HRIMS.
• Initiate, update, and maintain employee personal data on the HRMS.
• Keep updated records of new immigration and labor legislation as communicated by the PRO and the Personnel/HR Manager.
• Prepare staff turnover reports (new hires, leavers, total headcount), and KPI reports for absenteeism.
• Update staff lists accordingly.
• Participate in relevant projects and community activities as needed.