Asst. HR Team Services Manager Hilton Hotels

As an Assistant HR Team Services Manager, you will assist in overseeing and managing all aspects of staff accommodation operations under the guidance and supervision of the Human Resources department. You will be responsible for ensuring that all team members living in staff accommodation receive high-quality, responsive housing services in a safe and secure environment, providing support as needed. The role also involves monitoring maintenance and facilities issues to ensure an excellent staff experience while supporting employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Distribute, delegate and direct workload to ensure maximum productivity and team members satisfaction with minimum outlay of expenses
• Conduct one to one and performance development review of the team members,coach and counselling team members when needed. Ensure that all matters relating to staff housing is conducted in accordance with the staff house accommodation policy.
• Assist in social activities and provide ongoing support and follow up in project timelines to be met.
• Involve in hiring and training accommodation team members in proper work procedures and techniques. Communicate effectively to conduct staff and departmental meetings.
• Attend various related meetings to obtain and disseminate pertinent information. Attend team members' complaints related to housing operation.
• Assist HR Manager with the preparation of annual budgets and monthly forecasts. Monitor and control budget through the year.
• Assists incoming new joiners and provides accurate information. Greets internal and external customers in friendly and professionally manner and handle requests in an efficient manner.
• Maintain accurate report of staff house allocation.
• Create and distributes flyers and memos, flyers and newsletter as assigned.
• Assist in team members activities inlcuing but not limited to wellness, sports, etc
• Ensure that the staff cafeteria is consistently well-stocked and provide hands-on support to maintain smooth daily operations
• Provide support to ensure the staff first aid room/clinic operates efficiently and meets the needs of all team members

What are we looking for?
An Assistant HR Team Services Manager serving Hilton brands is always working on behalf owith other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in Staff Accommodation in hospitality or equivalent role
• Positive attitude and possess leadership skills
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams