Audit Income Supervisor Rosewood Hotels and Resorts

Job Summary

The Income Audit Supervisor reviews the daily revenue receipts from any operational department in the property such as Rooms, Food & Beverage, Spa, etc. Prepares a report and updates the computer for the day transactions.

Essential Duties and Responsibilities:

• Examine the room charges of guests staying at the hotel per the Room Count Sheet and Registration Cards prepared by the Front Office.
• Verify the total sales amount agrees with the sales total in the Front Night Auditors report.
• For each Food & Beverage facility, review the sales by food & beverage checks.
• For each Food & Beverage facility, verify that total of the Food & Beverage Cashiers record, total of the restaurant POS Settlement statement, and total of the food & beverage checks agree each other.
• Review sales from Minor Operated Department by referring the sales vouchers and sales reports.
• Adjust for any errors discovered after the audit. For guest ledger accounts, Front POS data must also be adjusted.
• Verify sales vouchers relating to accounts receivable agree with credit card sales vouchers, coupons & vouchers, and other important documentation.
• Verify the necessary information is recorded on credit card sales vouchers and coupons & vouchers.
• Verify guest ledger accounts balance agrees with the total balance of all individual room amounts.
• Also, verify there are no unrecorded or unfilled accounts.
• Prepare the Daily Revenue Report after examining the sales of the Rooms Division and Minor Operated Department.
• Prepare the Food & Beverage Revenue Report after examining the sales of the Food & Beverage department.
• Ensure all sales voucher forms are used in sequence. Lost and voided vouchers should be reported according to procedure.
• Examine that Maison checks are processed according to stipulated procedures and prepare the Maison Check Report.
• Examine sales recorded as accounts receivable agree with sales vouchers, credit card sales vouchers, coupon & vouchers, and other supporting documents.
• Examine that the necessary information is billed in the Credit Card sales vouchers, coupons & vouchers, other related documentation.
• Sort and summarize all accounts receivable and prepare an accounts receivable control sheet.
• Ensure all sales voucher forms are used in sequence. Lost are voided vouches should be reported according to procedure.
• After reviewing the sales vouchers, file them by section and date.
• Other duties as required by a superior.

Standard Responsibilities

• Comply and adhere to the Rosewood company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Be always a brand ambassador and ensure brand integrity and clarity are always maintained.
• Model the company s culture, vision, mission, and core values always.
• Actively participates in and leads recruitment and talent development for the division/department, to meet both current and future needs.

Confidentiality

• Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in the building, plant, or equipment according to hotel procedure.
• Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.
• Be fully conversant with:
• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures