back office supervisor OKOOL Staffing Recruitment Solutions

Preparation, processing and presentation of reports related to raw plates o Follow up with service providers centers for daily transaction day to day for embossing and shredding plates. o Coordinate with service providers center for pending issues and work to solve under supervision of RTA Number plate Supervisor based on RTA procedures and policies. o Confirm the customer details and information. o Closure and end the transactions in the system for the collected documents. o Receive & investigate customer queries and complaints. o Reply to different department enquiries. o Prepare and audit the daily report of number plate issuance. o Collect all returned and disposed number plates. o Conduct daily inventory inspection for the manufactured and disposed number plates. o Perform other related duties and responsibilities associated with the position. o Data entry to computer, prepare necessary reports/correspondence as per the requirement and instruction of the manager of section. o Responsible of all data entry of all executed works assigned to him and report the daily progress with attached photos to the Supervisor o Old plates recovered o Follow up damaged plates submitted from service providers location o Check validity of the manufactured plates with official statements and record. KNOWLEDGE, SKILLS AND EXPERIENCE

4 – 6 relevant working experience. ▪ Basic Computer skills. ▪ Good listener and communicator who effectively conveys information verbally and in writing. ▪ Resourceful team player who excels at building trusting relationships with customers and colleagues. ▪ Fluent in English reading, writing and speaking. Arabic will be an advantage.