Barista voco

The Barista is responsible for preparing and serving high-quality coffee and specialty beverages to guests, ensuring a warm and welcoming service experience. This role plays a key part in enhancing guest satisfaction by delivering excellent product knowledge, consistency in preparation, and exceptional hospitality in line with the hotel s standards.

YOUR DAY-TO-DAY:

• Prepare and serve a variety of coffee drinks (espresso, cappuccino, latte, etc.), teas, and other beverages according to standard recipes.
• Maintain cleanliness and organization of the coffee station, bar area, and equipment.
• Ensure proper inventory of coffee, milk, syrups, and supplies; communicate needs to management.
• Greet guests warmly, take orders accurately, and provide recommendations when requested.
• Maintain a clean and hygienic working environment in accordance with health and safety regulations.
• Handle transactions using the point-of-sale (POS) system when necessary.
• Upsell beverages, pastries, or snacks to maximize sales.
• Ensure all beverages are presented attractively and consistently.
• Assist in opening and closing duties, including cleaning and restocking.
• Maintain knowledge of seasonal menu items and promotions.
• Work collaboratively with the service team to ensure timely and smooth operations.

WHAT WE NEED FROM YOU:

• Previous barista or caf experience preferred, especially in a hotel or high-end setting.
• Good knowledge of coffee types, brewing methods, and latte art is a plus.
• Basic understanding of food and beverage hygiene standards.
• Friendly, outgoing personality with strong customer service skills.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills in English; knowledge of other languages is a plus.
• High school diploma or equivalent; Barista certification is an advantage.