Bartender Paramount Hotel Dubai

OBJECTIVE:

Every Mercure team member is a “Heartist”. A “Heartist” represents Mercure’s brand and its

values, at all times. The Mercure “Heartist” will establish relationships and foremost, the

Mercure “Heartist” will deliver an exceptional guest experience and promote the French

Elegance.

MAIN DUTIES :

• Perform all necessary tasks to service beverages according to the standard of

performance manual of the Hotel

• Achieve total Guest satisfaction and organizational profitability through effective

utilization of all resources

• Delight the Guest by offering trend setting and innovative products and services and

contribute to sales activities and assist in maximizing revenue

• Set up the bar and prepare all mise-en-place for service

• Clean the bar and all equipment to the required standards and maintain this cleanliness

throughout service

• Extend prompt services to all Guests and treat Guests and colleagues in a polite and

courteous manner

• Operate in a safe and environmentally friendly way to protect guests’ and employees’

health and safety, as well as protect and conserve the environment

• Comply with the hotel environmental, health and safety policies and procedures.

General Responsibilities

• To promote efficiency, confidence, courtesy and an extremely high standard of social

skills.

• To generally promote and ensure good inter-departmental relations.

• To display a pleasant manner and positive attitude at all times and to promote a good

company image to guests and colleagues.

• To demonstrate pride in the workplace and personal appearance at all times when

representing the hotel thus identifying a high level of commitment.

• To adhere to Company and Hotel rules and regulations at all times.

Occasional Responsibilities

• To report any equipment failures/problems to the Maintenance Department.

• To pass any maintenance requests to the Maintenance Department.

• To participate in any Training/Developments schemes as recommended by senior

management.

• To assist the Duty Manager in any task outlined/detailed by him/her.

• To comply with any reasonable request made by management to the best of your ability.

Legal Responsibilities

• To ensure that the standards required by Law and by Management are maintained at all

times in the areas specified above