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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Bell Attendant
As a Bell Attendant you will be responsible for providing exceptional guest service and ensuring a memorable arrival and departure experience for our guests. You will assist with luggage handling, transportation coordination, and provide information about resort amenities and local attractions.
Key Responsibilities:
- Guest Greeting: Greet guests upon arrival with a warm and welcoming demeanor.
- Luggage Assistance: Assist guests with luggage, ensuring safe and efficient transportation to their rooms.
- Information Provision: Provide information about resort facilities, services, and local attractions.
Transportation Coordination: Coordinate transportation services, such as arranging buggies or shuttle services for guest movement within the property, ensuring timely and efficient transfers while maintaining safety and comfort standards.
Guest Escorting: Escort guests to their rooms and explain room features and amenities.
- Guest Handling: Handle guest inquiries and requests promptly and professionally.
- Desk and Lobby Maintenance: Maintain a neat and organized bell desk and lobby area.
- Valet Parking Assistance: Assist with valet parking services as needed.
- Department Collaboration: Collaborate with other departments, such as housekeeping and maintenance, to ensure guest satisfaction.
- Hospitality Standards: Uphold the highest standards of hospitality and professionalism at all times.
Desired Candidate Profile
You ve gained experience in a similar role, and can speak English fluently
You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve.
You re a doer and even if you do it wrong sometimes, you openly admit it.
You re not just bringing your abilities, but also your character.
You have good written & spoken English language skills. Additional language i.e. Russian, Spanish, German, Chinese or any other international language is preferred.
You're highly trained on guest relations and communication in a luxury hospitality environment.
You project smiling, helpful and friendly attitude towards colleagues and guests and provides a courteous and professional service at all times as per 25hours standards.
Stay fully informed about the hotel s services, amenities, local attractions, and daily events to provide accurate, up-to-date information to guests
Offer personalized recommendations about hotel offerings, including room types, amenities, facilities, restaurant menus, and daily events.
Be knowledgeable about local attractions, activities, and dining options, helping guests make informed decisions about things to do during their stay.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Bell Attendant
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