Bellman HYDE

Employer Active

Posted 9 hrs ago

Experience

1 - 3 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities


Job Description

  • Assist guests with heavy packages, coats, suitcase, etc. courteously and quickly, before having to be asked
  • Adhere to guest check-in and check-out procedures pertaining to baggage handling
  • Welcome guests at the main entrance with the greeting appropriate to the time of day
  • Assist arriving and departing guests by opening and closing car and taxi doors
  • Maintain a clean and tidy entrance, drive-way and lobby
  • Guide the guest to the Front Desk and wait behind the guest during the check-in
  • Be familiar with hotel layour and memorize the preferred route for escorting guests
  • Room the guest in accordance with hotel standards
  • Be familiar with the lift workings and emergency stairs
  • Provide information to guests about the hotel facilities and services
  • Learn and utilize names of guests, especially repeat and long staying guests and routinely greet guests as they pass through the lobby
  • Help other employees in department, replacing them temporarily when necessary
  • Keep the baggage room clean and in order
  • Upon arrival of newspapers, prepare them and deliver them to guest rooms as assigned by Front Office staff
  • Use the Duty Log to document matters of importance
  • Arrange transport with the Airport Concierge and coordinate luggage

Desired Candidate Profile

  • Secondary/High School education
  • Minimum one year s experience in hospitality or customer service related industry

Company Industry

Department / Functional Area

Keywords

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HYDE

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist , and let your heart guide you in this world where life beats faster.

Read More

https://careers.accor.com/global/en/job/bellman-in-hyde-hotel-dubai-dubai-united-arab-emirates-jid-72779