Booking Agent SOFITEL

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring. The opportunities for development and evolution are numerous. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Have the opportunity to become a Heartist, and let your heart guide you in this world where life beats stronger.

Booking Agent (M/F)
You are at the beginning of an exceptional customer experience. As a Booking Agent (M/F), you will find this experience in the reception of the customer!

Your role:
To provide an exceptional and attractive service offer to customers
To guarantee the best selection for the customer and the best profits through the service
offer To recommend the facilities and services of the establishment, and to assist customers and their requests
Make reservations, enter the rooming list and update customer files

Your experience and skills include:
Quality of customer service essential

Similar experience is a plus
Opera or equivalent Good communication and conflict
management skills Proficiency in English, the practice of other languages is a plus.
Your team and your work environment:
In a few words, describe the team, institution or work environment that reflects the culture of the team

Our Commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit, and promote the diversity of talent.