Broker Operations Officer

First Abu Dhabi Bank

Job Title
Broker Operations Officer Dubai, UAE
Job Description
Broker Operations Officer Dubai, UAE

Position Overview
First Abu Dhabi Bank (FAB) is hiring a Broker Operations Officer to manage broker invoice processing, reconciliations, evaluations, and reporting. This role ensures accuracy, compliance, and efficiency in handling broker-related financial operations, while also providing governance support and operational reporting to management.

Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Banking / Mortgage Professionals
Function: Administrative Support
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time

What You ll Do

* Reconcile broker invoices, loan documents, and deferral closures ensuring accuracy and compliance
* Liaise with brokers to resolve invoice-related queries and follow up on pending items
* Process invoices and evaluations end-to-end while maintaining detailed records
* Manage daily reconciliation of broker leads and update status for all cases
* Maintain and circulate evaluation trackers and update master sheet trackers regularly
* Prepare payment control sheets in line with GIA requirements and governance needs
* Support the department in RCSA, BIA, BCP, and KRI documentation and compliance requirements
* Generate pipeline reports and team achievement summaries for management
* Assist new staff members with onboarding, training, and operational support requests

Ideal Profile

* Bachelor s degree in Finance, Banking, or a related discipline
* 1 2 years of relevant banking experience, with prior exposure to broker operations preferred
* Strong knowledge of invoice processing, reconciliations, and reporting
* Good communication and coordination skills to liaise with brokers and internal teams
* Strong organizational skills with attention to accuracy and detail
* Proficiency in MS Office and ability to manage trackers and reporting tools
* Team player with a proactive approach to problem-solving and compliance

Why Join Us

* Work with the UAE s largest and most secure financial institution
* Gain hands-on experience in broker operations, compliance, and reporting
* Opportunity to develop within FAB s diverse and dynamic financial environment
* Competitive tax-free salary and full benefits package
* Collaborative work culture with professional growth and training opportunities