Business Analyst (Fintech) Qlub

Who are we?

Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!

We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today s digital-first world.

We re a fast-scaling fintech start up transforming payment solutions that go beyond the normal payment methods. Backed by leading investors including Mubadala, E& and Shorooq we have just secured a $30 million investment to drive our next phase of growth - this makes our total raised capital $72 million! This marks one of the largest start up investment rounds in the Middle East and this is just the beginning. Over the past year, we ve nearly doubled in size, expanded globally, and continue to grow our network of clients and partners, with our GMV reaching 3x!

This is more than a job, this is a mission to transform qlub and power its growth, we re building high-performing, diverse teams and that s where you come in!

The role?

As a Business Analyst you will work closely with cross-functional teams to identify marketing opportunities with restaurants, develop a promotion plan utilising qlub data and marketing channels , measure results and optimise via A/B tests. You will also be closely involved in optimizing conversion funnel, customer tip behavior, loyalty club and other customer-centric projects. You'll have the opportunity to use your skills in data analysis, programming and marketing strategy to extract insights from complex data sets and devise marketing plans based on it. If you're a self-starter with a passion for data driven marketing, customer behavior and a desire to make a meaningful impact, we'd love to have you on our team!

As a Business Analyst, you ll be responsible for:

• Coordination / Internal Communication (20%)
• Segmentation and Data analysis ( 40% )
• Campaign strategy and execution (40%)

What are we looking for?

• Relevant business degree;
• Fluency in English is a must;
• Strong Analytical Skills: We're looking for candidates who can analyze complex data, identify trends, and extract insights that drive business decisions
• Problem-solving: Excellent problem-solving skills with a keen eye for detail
• Programming Skills: Experience creating complex datasets using BigQuery, A/B testing via Python or GA, data wrangling in Python, Web & App analytics via GA4 and Data Studio.
• Interest in understanding customer behavior: Ability to build hypothesis around customer behavior and delivering impactful insights and recommendations based on data
• Communication and Collaboration Skills: You'll be working closely with cross-functional teams, so effective communication and collaboration are vital.
• Strong entrepreneurial spirit - you want to build something big and have a measurable impact for your efforts;
• You are self-motivated and have a result-oriented mindset, you hustle to get things done and proactively find ways to reach and over achieve your targets.