Business Analyst

Client of Five Continents Technical and Industrial Services

UAE

Nationality : Any Nationality

Experience : null

Industry Type : INFORMATION TECHNOLOGY (IT)

Functional Area : Business Analyst

Job Description

Duties but not limited to

• Define scope, deliverables, and success criteria in collaboration with business and technical stakeholders.
• Maintain accurate project documentation, risk registers, and issue logs.
• Proactively identify risks, dependencies, and variances; develop and implement mitigation plans.
• Provide regular project updates to PMO, Steering Committees, and Executive Management.
• Act as the primary point of contact between business owners, technical teams, and vendors.
• Facilitate effective communication and decision-making across internal divisions .
• Support contract and procurement alignment
• Ensure stakeholder expectations are clearly defined, documented, and managed throughout the project lifecycle.
• Oversee third-party vendors and ensure deliverables meet contractual and technical requirements.
• Coordinate resource allocation across multiple projects to optimize performance and minimize conflicts.
• Monitor vendor SLAs and report deviations or non-compliance to the PMO Manager.
• Ensure deliverables undergo proper quality assurance, testing, and user acceptance validation.
• Support post-implementation reviews and lessons-learned documentation.
• Drive continuous improvement in project management practices and templates within TSS.
• Provide periodic project status reports highlighting progress, issues, and key metrics.
• Contribute to PMO dashboards, KPIs, and portfolio-level reporting.
• Ensure financial tracking aligns with approved budgets and procurement frameworks
• Manage end-to-end project execution, ensuring adherence to timelines, budget, and quality standards

Minimum Requirements:-

• Masters and Bachelor s degree in Project Management, Information Systems, Computer Science, or related discipline.
• 8 10 years of progressive experience in project management, with at least 5 years in IT or digital transformation environments.
• Proven experience managing multiple, concurrent projects in complex organizational settings.
• Exposure to both agile and waterfall methodologies, including hybrid project delivery models.
• Experience in government or education sector projects is an advantage.
• PMP, PRINCE2 Practitioner, or Agile Project Management certification required.
• Familiarity with MS Project, Azure DevOps, PMO365, or equivalent project management tools.
• Knowledge of ITIL and COBIT frameworks preferred.
• Strong leadership and organizational skills with the ability to manage cross-functional teams.
• Excellent communication, negotiation, and stakeholder management abilities.
• Analytical mindset with a focus on delivery, quality, and continuous improvement.
• Proactive risk management and decision-making under pressure.
• Commitment to governance, transparency, and structured delivery processes.