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Experience
5 - 8 Years
Job Location
Other, Dubai - United Arab Emirates (UAE)
Education
Bachelor of Business Administration(Management), MBA/PG Diploma in Business Mgmt(Information Technology)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
·Review services and processes proposed for onboarding, transformation, or improvement. Analyze business rules, service scope, eligibility criteria, and end-to-end workflows. Develop AS-IS and TO-BE process maps to identify gaps, inefficiencies, and risks. Reengineer and optimize processes to improve efficiency, turnaround time, and service quality. Ensure services are business-ready, operationally feasible, and suitable for implementation or digitization. Elicit, document, and validate business requirements with stakeholders. Facilitate workshops and working sessions to validate service design and process flows. Act as a bridge between business stakeholders and technical or delivery teams. Produce clear documentation including process maps, SOPs, service blueprints, and BRDs. Support governance, review, and readiness assessments.
Desired Candidate Profile
Bachelor s degree in Business Administration, Information Systems, Engineering, or a related field. 3 7 years of experience in business process analysis, process reengineering, or service transformation. Strong experience in business process modeling methodologies and techniques. Experience supporting digital transformation initiatives. Arabic Speakers only
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Gap Analysis
- Product Analyst
- IT Business Analyst
- Business Analyst
- Process Mapping
- Agile Methodologies
- Requirement Gathering
- Business Systems Analyst
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)