Business Applications Manager

Client of Rawaj Company for Recruitment

Leverage your expertise and join a pioneering team in the retail industry , focused on delivering top-tier analytics and data solutions.
As a Business Application Manager will be responsible for overseeing, optimizing, and supporting their critical retail applications, including SAP ERP, POS systems , and Business Warehouse (BW) . This role will act as the key bridge between business operations and IT, ensuring that systems effectively support retail processes, enhance business performance, and drive innovation.
Key Accountabilities:
• Lead the management, development, and optimization of SAP modules (such as SAP IS-Retail) to meet evolving business needs.
• Oversee the lifecycle of POS systems, ensuring seamless integration with SAP and other backend systems.
• Manage the design, enhancement, and reporting strategies using SAP Business Warehouse to provide actionable business insights.
• Coordinate with cross-functional teams (finance, supply chain, merchandising, marketing, store operations) to understand system requirements and translate them into technical solutions.
• Ensure system uptime, performance, and data integrity across all retail applications.
• Collaborate with vendors, external consultants, and service providers to deliver projects, upgrades, and support services.
• Define and enforce best practices, system standards, and compliance requirements (e.g., data security, privacy, audit readiness).
• Lead application-related incident management, change requests, and continuous improvement initiatives.
• Support business users through training, documentation, and issue resolution.
• Manage application budgets, licenses, and vendor contracts.
Knowledge, Skills, and Experience:
• Bachelor s degree in information technology, Computer Science, Business, or related field (Master degree is a plus).
• 7+ years of experience in business application management, ideally within the retail industry .
• Strong hands-on experience with SAP ERP (especially SAP IS-Retail), including system integration and customization.
• Proven experience managing POS systems (such as Oracle Retail, Retail Pro, or similar platforms).
• Solid knowledge of SAP Business Warehouse (BW) , reporting, and analytics.
• Strong project management and leadership skills, with the ability to manage cross-functional teams.
• Excellent problem-solving abilities and a proactive approach to system improvements.
• Strong vendor management, contract negotiation, and budget management skills.
• Effective communication skills in both business and technical settings.
Preferred Skills
• Familiarity with SAP S/4HANA migration projects.
• Experience with e-commerce platform integrations.
• Knowledge of retail loyalty systems, CRM, or promotions engines.
• Understanding of business intelligence (BI) tools beyond BW, such as Power BI or Tableau.