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Experience
3 - 5 Years
Job Location
Dubai(Al Nahda), Sharjah(Al Butina) - United Arab Emirates (UAE)
Education
Bachelor of Business Administration(Management)
Nationality
Any Arab National, Indian
Gender
Female
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Patient Engagement & Business Development
Proactively meet and interact with IP and OP patients within designated clinical areas as permitted.
Educate patients on available aesthetic, cosmetic, and preventive enhancement services offered by the hospital.
Initiate conversations in a respectful, non-intrusive, and patient-sensitive manner.
Explain benefits, treatment pathways, expected outcomes, and available packages/programs.
Coordinate patient referrals to consultants for detailed clinical evaluation.
Sales & Conversion
Promote hospital-approved aesthetic packages, enhancement programs, and preventive care services.
Support conversion of patient inquiries into booked consultations or procedures.
Achieve assigned monthly revenue and conversion targets.
Follow up with interested patients to facilitate appointments and treatment decisions.
Maintain accurate records of leads, conversions, and patient interactions.
Coordination & Service Facilitation
Work closely with the Sales Dermatology and Gynecology departments to understand service offerings.
Coordinate appointments between patients and consultants.
Ensure seamless patient experience from inquiry to procedure scheduling.
Liaise with billing, insurance, and patient relations teams when required.
Compliance & Ethical Practice
Ensure all engagements comply with hospital policies, ethical medical marketing standards, and regulatory requirements.
Avoid medical advice or clinical recommendations; all clinical decisions remain consultant-led.
Maintain strict patient confidentiality and privacy at all times.
Ensure patient interactions are informative and never coercive or pressurizing.
Reporting & Documentation
Maintain daily interaction and opportunity tracking reports.
Provide periodic sales performance updates to reporting manager.
Share patient feedback and market insights to support service development
Desired Candidate Profile
Bachelor’s Degree in Business Administration, Marketing, Healthcare Management, or related field.
2–4 years of experience in healthcare sales, aesthetic clinic sales, wellness programs, or hospital business development preferred.
Experience in dermatology, cosmetic, or women’s wellness services is an advantage.
Skills & Competencies
Excellent interpersonal and communication skills.
Patient-centric approach with strong emotional intelligence.
Persuasion and relationship-building abilities.
Professional grooming and presentation.
Understanding of aesthetic and wellness services (preferred).
Ability to work within clinical environments respectfully.
Work Environment
Hospital-based role involving interaction with both OP and admitted patients.
Requires coordination with clinical and non-clinical departments.
May involve flexible working hours based on patient flow
Employment Type
- Full Time
Company Industry
Department / Functional Area
Keywords
- Patient Engagement & Business Development
- Sales & Conversion
- Coordination & Service Facilitation
- Compliance & Ethical Practice
- Reporting & Documentation
ZULEKHA HOSPITAL LLC
Zulekha Hospitals, UAE (JCI Accredited and Winner of Dubai Quality Award) is the largest Healthcare provider in the region. Our chain of healthcare includes 2 multi-disciplinary Hospitals at Sharjah & Dubai, 4 Medical centers and 3 pharmacies. We have super specialty units like Cardiac Care, ICU and NICU with excellent Diagnostic facilities.
Sathish - HR Executive
P O Box 457 Sharjah Ruwi, Dubai, United Arab Emirates (UAE)