Business Relations Associate

Client of Talent Higher

Key Responsibilities:

• Consistently achieve monthly GP targets by converting leads, reactivating inactive partners, and driving sales growth.
• Manage a portfolio of channel partners, providing tailored advice on optimal business setups.
• Deliver excellent customer service, acting as a trusted advisor and ensuring partner satisfaction.
• Maintain accurate and updated records in CRM systems for effective pipeline management and opportunity tracking.
• Support partners with license applications, ensuring timely documentation and clear communication of the process.
• Demonstrate strong knowledge of the UAE business setup market to build credibility with partners and clients.
• Build and nurture relationships with referral sources and channel partners to drive loyalty and performance.
• Serve as the main point of contact for partner queries, escalations, and support needs.
• Provide guidance, training, and updates to partners on products, services, and policies.
• Facilitate onboarding of new partners by ensuring all agreements, documentation, and profiles are completed accurately.
• Maintain accurate records of interactions, applications, and transactions for reporting and compliance.

Qualifications & Experience:

• Bachelor s degree or equivalent.
• 1 2 years of proven sales experience, preferably in business setup or related industries.
• Valid driver s license and own vehicle.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong communication, negotiation, and listening skills for effective client engagement.
• Excellent organizational and time management skills, with the ability to resolve issues efficiently.
• Customer-focused mindset with strong relationship-building and networking abilities.
• Fluency in English is required; proficiency in a second language is an advantage.