Caf Supervisor
Accor Group
Employer Active
Posted 19 hrs ago
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Experience
2 - 5 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Supervise caf operations, ensuring seamless coordination with kitchen, stewarding, and cashier teams
Lead, train, and motivate staff to deliver excellent guest service, grooming, and product knowledge
Welcome guests, manage seating arrangements, and maintain friendly guest relationships
Handle guest inquiries, complaints, and requests professionally and promptly
Monitor caf cleanliness, hygiene, and safety standards in compliance with hotel policies
Ensure knowledge of menus, promotions, and upselling opportunities among staff
Manage requisitions for operating materials, food, and beverages, ensuring timely delivery
Conduct briefings, attend departmental meetings, and maintain clear communication with the team
Contribute to the database of regular guests, personalizing service to build loyalty
Support scheduling, task delegation, and monitoring staff performance
Prepare and maintain mise-en-place according to daily service requirements
Report maintenance issues and coordinate with engineering for prompt resolution
Ensure compliance with fire, health, hygiene, and safety policies of Swiss tel Al Murooj
Desired Candidate Profile
Minimum 2 3 years of supervisory experience in a caf or coffee shop operation
Bachelor s degree in hospitality, food service management, or related field preferred
Strong leadership, organizational, and people management skills
In-depth knowledge of coffee preparation, industry trends, and F&B operations
Proficiency in POS systems and inventory management software
Ability to work flexible hours including early mornings, evenings, weekends, and holidays
Excellent customer service and communication abilities
Strong problem-solving skills with the ability to make quick decisions under pressure
Fluency in English; additional languages are an advantage
Company Industry
Department / Functional Area
Keywords
- Caf Supervisor
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Accor Group
Accor is a world-leading hospitality group with over 5,600 hotels, 10,000 restaurants, and 45+ brands across 110 countries. With a commitment to innovation and responsible hospitality, Accor offers limitless opportunities for career growth and international mobility.