Call Center Agent - Bilingual (Arabic and English)

Confidential Company

Multiple Vacancies

Posted 30+ days ago

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Experience

0 - 4 Years

Monthly Salary

AED 3,000 - 3,500 ($811 - $946)

Job Location

Ajman - United Arab Emirates (UAE)

Education

Diploma(Management)

Nationality

Sudanese, Syrian, Yemeni

Gender

Any

Vacancy

12 Vacancies

Job Description

Roles & Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

• Provide product/service information and resolve simple issues.

• Escalate complex problems to higher-level support.

• Document customer interactions accurately in CRM systems.

Desired Candidate Profile

• High school diploma or equivalent.

• Minimum 2 years of experience in a Contact Center handling incoming and outgoing calls, email, and chat

• Basic computer and typing proficiency.

Job Location Ajman -UAE

Employment Type

Full Time

Company Industry

• Logistics
• Transportation
• Warehousing
• Courier

Department / Functional Area

• Helpdesk
• Customer Service
• Telecalling

Keywords

• Customer Service Representative
• Customer Service
• Problem Solving
• CRM Software
• Contact Center Agent
• Support Specialist

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