Contact Center Jobs in UAE

• 5 - 8 Years
• Dubai - United Arab Emirates (UAE)

Lead technical readiness and operational enablement for Contact Center solutions, ensuring integration, compliance, and documentation while managing stakeholder coordination.

• 2 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Handle high volumes of incoming calls, respond to inquiries, maintain records, resolve complaints, and ensure customer satisfaction in a contact center.

• 0 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for managing customer interactions through various channels, resolving complaints, and ensuring exceptional service while meeting performance targets.

• 4 - 8 Years
• Dubai - United Arab Emirates (UAE)

Implement and support Contact Center solutions, troubleshoot VoIP issues, and integrate with CRM while possessing strong technical and communication skills.

• 12 - 17 Years
• Abu Dhabi - United Arab Emirates

Lead strategy and delivery of Contact Center Technology platforms, ensuring integration, modernization, and omnichannel capabilities with strong leadership and customer engageme...

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates (UAE)

Provide technical expertise in Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong troubleshooting skills.

• 0 - 2 Years
• Sharjah - United Arab Emirates (UAE)

The role involves generating customer appointments, enhancing retention through effective communication, and managing challenging situations while meeting performance KPIs.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing call time, and maintaining accurate records while demonstrating strong communication and problem-solving skills.

• 4 - 9 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for testing Genesys Cloud platforms, including call-flow, IVR, and defect management, requiring strong telephony knowledge and analytical skills.

• 1 - 5 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service in Arabic, resolving inquiries, maintaining records, and ensuring customer satisfaction as a Customer Solutions Specialist.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide exceptional customer service in a contact center, manage appointments, handle patient inquiries, and maintain KPIs while ensuring patient safety and confidentiality.

• 9 - 11 Years
• Abu Dhabi - United Arab Emirates (UAE)

Develop and lead Patient Access strategy, optimize call center operations, enhance patient experience, and utilize data analytics for performance management.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves quality monitoring, feedback provision, and reporting to enhance customer service and compliance in financial services.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Manage client relationships, resolve complaints, ensure service quality, and enhance customer satisfaction through effective communication and problem-solving skills.

• 1 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer service, managing appointments, resolving complaints, and ensuring a seamless customer journey with strong communication skills.

• 1 - 3 Years
• Sharjah - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, appointment management, and providing excellent customer service in a contact center environment.

• 4 - 5 Years
• Al Ain - United Arab Emirates (UAE)

Seeking a Receptionist to manage front desk operations, provide customer service, and support administration with strong Arabic and English communication skills.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

Responsible for patient calls, maintaining KPIs, appointment booking, and ensuring excellent customer service with strong communication and multitasking skills.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for patient call handling, appointment management, and KPI maintenance while ensuring excellent customer service and adherence to healthcare regulations.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for patient call management, maintaining key performance indicators, and ensuring excellent customer service with effective communication and appointment scheduling.

• 1 - 3 Years
• Dubai - United Arab Emirates (UAE)

The role involves providing exceptional customer service in financial services and rental sectors, managing interactions, and performing contract administration tasks.

• 15 - 20 Years
• Dubai - United Arab Emirates (UAE)

Lead design and implementation of AI-powered customer engagement solutions, ensuring security, scalability, and performance while collaborating with stakeholders and managing in...

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves delivering exceptional customer service, managing inquiries, and ensuring smooth transitions for visitors while maintaining a welcoming environment.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

The role involves exceptional customer service, managing customer interactions, scheduling appointments, and addressing complaints to ensure customer satisfaction.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer engagement, and manage technology tools to enhance satisfaction and loyalty.

• 3 - 8 Years
• Abu Dhabi , Dubai - United Arab Emirates (UAE)

Lead a digital customer service team, implement strategies for customer satisfaction, analyze data, and manage technology for optimal service delivery.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Identify and acquire enterprise customers, develop business opportunities, sell IT solutions, and build client relationships to achieve sales targets.

• 3 - 7 Years
• Dubai - United Arab Emirates (UAE)

Handle inbound and outbound calls, provide customer service, troubleshoot issues, and process transactions in a customer-focused environment.

• 1 - 3 Years
• Abu Dhabi - United Arab Emirates (UAE)

Responsible for booking patient appointments, providing non-clinical instructions, and ensuring a first-class patient experience while maintaining data accuracy.

• 4 - 8 Years
• Al Ain - United Arab Emirates (UAE)

Seeking a Workforce Management Lead to optimize staffing, manage forecasting and scheduling, requiring strong analytical skills and bilingual proficiency in Arabic and English.