Contact Center Jobs in UAE

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for handling inbound and outbound calls, addressing customer inquiries, and providing support while meeting performance targets in a fast-paced environment.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise team managers, ensure operational efficiency, enhance customer experience, and analyze performance metrics while possessing strong analytical and leadership skills.

• 5 - 7 Years
• Dubai - United Arab Emirates (UAE)

Oversee contact center operations, ensuring high-quality customer service, meeting KPIs, and supporting team development while maintaining customer retention.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Supervise Regional Customer Contact Center agents, manage complaints, enhance customer experience, and lead cross-functional support with strong leadership and automotive backgr...

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise Customer Care Unit, provide training, manage service quality, ensure compliance, and enhance processes with strong leadership and problem-solving skills.

• 1 - 3 Years
• Dubai - United Arab Emirates

Monitors and evaluates contact methods, reports findings, participates in audits, and enhances training while ensuring exceptional customer service in a bilingual environment.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Manage daily operations, lead and motivate the team, ensure performance metrics are met, and maintain client relationships; requires strong communication and customer service sk...

• 5 - 10 Years
• Dubai - United Arab Emirates

Supervise customer contact center operations, manage complaints, enhance customer experience, and lead a team with automotive and CRM expertise.

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Provide superior customer service, handle inquiries and complaints, recognize sales opportunities, and ensure compliance with policies and procedures.

• 3 - 5 Years
• Dubai - United Arab Emirates

Analyze client service agreements, maximize revenue, manage performance, and develop staff in a bilingual English and Arabic call center environment.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for training agents, utilizing effective presentation skills, and ensuring competency levels while supporting continuous learning and curriculum modifications.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for delivering client-focused training, utilizing effective presentation skills, and supporting agent transition while ensuring training program effectiveness.

• 8 - 10 Years
• United Arab Emirates - United Arab Emirates

Responsible for maintaining submarine systems, troubleshooting cable faults, and coordinating international carrier projects; requires Bachelor's degree and expertise in transmi...

• 1 - 2 Years
• Dubai , Sharjah , Abu Dhabi - United Arab Emirates (UAE)

Responsibilities include responding to customer inquiries, providing product information, and documenting interactions; candidates should have a high school diploma and contact ...

• 2 - 6 Years
• Dubai - United Arab Emirates (UAE)

The role involves managing service requests, ensuring SLA compliance, and providing customer support in a fast-paced environment with strong communication skills.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Conduct quality assessments in contact center operations, ensuring adherence to standards, analyzing metrics, and providing feedback for continuous improvement.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Monitor call performance metrics, provide coaching, develop training programs, and ensure customer satisfaction while leading a call center team effectively.

• 2 - 6 Years
• Dubai , Abu Dhabi - United Arab Emirates (UAE)

Provide first-line customer support, manage inquiries, document interactions, escalate issues, and monitor service continuity with strong communication skills in Arabic and Engl...

• 4 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Act as the primary contact for customers, ensuring satisfaction and loyalty while gathering feedback to enhance services and relationships.

• 2 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Act as the primary contact for customers, ensuring satisfaction and loyalty while gathering feedback to enhance services and relationships.

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Provide exceptional customer service through various channels, manage appointments, and uphold confidentiality while being a UAE National with strong communication skills.

• 1 - 3 Years
• Unites Arab Emirates - United Arab Emirates (UAE)

Provide exceptional customer service through various channels, resolve queries, perform contract administration, and ensure compliance with standards.

• 0 - 1 Year
• Dubai - United Arab Emirates (UAE)

Manage customer calls, provide solutions, document interactions, and handle complaints while maintaining strong relationships and following communication scripts.

• 1 - 5 Years
• Sharjah - United Arab Emirates (UAE)

Generate high-quality customer appointments, enhance retention and satisfaction, provide excellent communication, and collaborate effectively while adhering to company policies.