Contact Center Jobs in UAE

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical expertise for Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong communication skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates (UAE)

Provide technical expertise for Contact Centre Solutions, manage vendor quality, support projects, and ensure operational excellence with strong communication skills.

• 7 - 10 Years
• Dubai - United Arab Emirates (UAE)

Drive data intelligence and AI adoption in contact centers, implementing analytics tools and optimizing performance through predictive modeling and operational dashboards.

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Responsible for implementing and configuring contact center solutions, analyzing requirements, coordinating with stakeholders, and providing technical support and documentation.

• 3 - 4 Years
• Dubai - United Arab Emirates (UAE)

Lead contact center operations, manage customer interactions, ensure data accuracy, and demonstrate strong problem-solving and conflict resolution skills in a fast-paced environ...

• 2 - 3 Years
• Dubai - United Arab Emirates (UAE)

Handle customer interactions across channels, utilize CRM tools, and provide empathetic service while maintaining knowledge of Ejadah services in a fast-paced environment.

• 2 - 3 Years
• Ajman - United Arab Emirates (UAE)

Handle customer inquiries and resolve issues in banking services, requiring Mandarin proficiency, teamwork, and adaptability for a positive customer experience.

• 7 - 9 Years
• Dubai - United Arab Emirates

Develop and implement analytics frameworks and AI solutions to enhance customer experience, optimize operations, and drive data-driven decision-making.

• 5 - 10 Years
• Dubai - United Arab Emirates

Lead and transform centralized Reservations and Guest Contact operations, driving booking conversion and developing high-performing teams in a fast-paced environment.

• 5 - 7 Years
• United Arab Emirates - United Arab Emirates

Organize and supervise team operations, provide training, monitor financial performance, implement policies, and enhance customer experience in Contact Centre.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and promote organizational values while ensuring compliance with policies.

• 3 - 5 Years
• Dubai - United Arab Emirates

Organize and supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development.

• 3 - 8 Years
• United Arab Emirates - United Arab Emirates

Supervise customer service operations, provide training, monitor performance, and ensure compliance with policies while promoting team development and organizational values.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Supervise Customer Care Unit, provide training, manage service quality, ensure compliance, and enhance processes with strong leadership and problem-solving skills.

• 3 - 8 Years
• Abu Dhabi - United Arab Emirates

Supervise customer service operations, ensure financial performance, implement policies, and promote continuous improvement while providing training and support to team members.

• 1 - 3 Years
• Dubai - United Arab Emirates

Provide excellent customer service by resolving inquiries, managing interactions, and maintaining accurate records while demonstrating strong communication and problem-solving s...

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

Manage contact center operations, ensure customer service excellence, develop service standards, and conduct audits with a preferred bachelor's degree.

• 10 - 16 Years
• Dubai - United Arab Emirates (UAE)

Drive business development for AI-powered customer experience solutions, manage sales pipeline, and engage with enterprise clients to close deals.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Identify and generate business opportunities through outbound prospecting, manage a qualified pipeline, and schedule meetings for the sales team.

• 3 - 8 Years
• Dubai - United Arab Emirates (UAE)

Identify new business opportunities, conduct outbound prospecting, deliver presentations, and manage client relationships in AI customer experience solutions.

• 12 - 18 Years
• Dubai - United Arab Emirates (UAE)

The role involves ensuring quality in contact center operations, developing service standards, and conducting audits, requiring strong technical knowledge and a Bachelor's Degree.

• 10 - 12 Years
• Dubai - United Arab Emirates (UAE)

Design and govern contact center technology architecture, implement platforms, and integrate with various systems while possessing strong experience in call center technologies.

• 8 - 12 Years
• Dubai - United Arab Emirates (UAE)

Redesign call center operations, define SLAs and KPIs, optimize customer journey, requiring Bachelor's degree and experience in call center technologies.

• 2 - 3 Years
• Sharjah - United Arab Emirates (UAE)

The role involves delivering exceptional customer service, managing reservations, supporting supervisors, and requires strong communication, problem-solving, and multitasking sk...

• 0 - 4 Years
• Ajman - United Arab Emirates (UAE)

Respond to customer inquiries through various channels, provide product information, resolve issues, and document interactions in CRM systems.

• 5 - 8 Years
• Ajman - United Arab Emirates (UAE)

Monitor calls and emails for quality, provide feedback, and ensure compliance; requires Mandarin proficiency and strong analytical skills.

• 1 - 6 Years
• Dubai - United Arab Emirates (UAE)

Primary contact for customers, resolving issues, documenting interactions, and educating on products while requiring strong technical skills and bilingual proficiency.

• 1 - 2 Years
• Dubai - United Arab Emirates (UAE)

This role involves handling customer inquiries, driving enrollments, and supporting sales efforts while requiring strong communication and persuasion skills.

• 4 - 7 Years
• Ajman - United Arab Emirates (UAE)

Administer and support conversational workflows, troubleshoot issues, integrate REST APIs, ensure compliance, and provide support for conversational AI applications.

• 2 - 7 Years
• United Arab Emirates - United Arab Emirates

Responsible for activating and modifying customer accounts, ensuring document compliance, updating systems, and coordinating with teams while adhering to policies.