Contact Center Jobs in UAE

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Deliver exceptional customer service, resolve complaints, cross-sell products, participate in outbound campaigns, and maintain customer relationship management.

• 1 - 4 Years
• Ras Al Khaimah - United Arab Emirates (UAE)

Perform sales activities for banking products, maintain customer relationships, achieve targets, and provide exceptional customer service in a dynamic environment.

• 5 - 7 Years
• Sharjah - United Arab Emirates

Oversee contact centre operations, supervise teams, ensure service delivery, monitor performance, and enhance customer satisfaction through effective management and analysis.

• 1 - 3 Years
• United Arab Emirates - United Arab Emirates

Responsible for verifying cash product applications, ensuring compliance, resolving issues, and collaborating with teams to optimize processes in banking operations.

• 5 - 8 Years
• Sharjah - United Arab Emirates

Supervise contact centre operations, provide training, monitor compliance, analyze performance, and enhance customer experience with strong leadership and communication skills.

• 3 - 5 Years
• Dubai - United Arab Emirates

The role involves delivering exceptional customer service through various channels, utilizing CRM systems, and demonstrating strong communication and problem-solving skills.

• 5 - 6 Years
• Abu Dhabi - United Arab Emirates

Manage contact centre operations, supervise teams, enhance customer service, monitor financial performance, and implement policies for continuous improvement.

• 1 - 4 Years
• Dubai - United Arab Emirates

The Quality Analyst evaluates customer interactions, provides feedback, and ensures compliance with standards while possessing strong bilingual communication skills.

• 1 - 2 Years
• Dubai - United Arab Emirates

Lead and motivate a team of contact center advisors, ensuring exceptional customer service, performance management, and client relationship management.

• 1 - 4 Years
• Abu Dhabi - United Arab Emirates

Lead and motivate a contact center team, manage operations, ensure customer satisfaction, and develop staff while maintaining performance metrics.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

The role involves responding to Helpdesk requests, managing daily operations, and ensuring high-quality customer service in Arabic and English.

• 2 - 4 Years
• Dubai - United Arab Emirates

Responsible for delivering client-focused training, utilizing effective presentation skills, and supporting agent transition while maintaining product knowledge and communication.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Responsible for delivering training, monitoring agent progress, utilizing effective presentation skills, and supporting curriculum development for bilingual English and Arabic s...

• 5 - 7 Years
• Abu Dhabi - United Arab Emirates

Oversee contact centre operations, supervise team managers, ensure customer service quality, and drive compliance while utilizing workforce management tools.

• 3 - 6 Years
• Dubai - United Arab Emirates

Responsible for coaching team leaders, managing client service agreements, maximizing revenue, and providing leadership in a bilingual environment.

• 5 - 10 Years
• Abu Dhabi - United Arab Emirates

Manage contact centre operations, supervise teams, enhance customer service, monitor financial performance, and ensure adherence to policies and procedures.

• 1 - 4 Years
• Sharjah - United Arab Emirates

Provide superior customer service, handle inquiries and complaints, recognize sales opportunities, and ensure compliance with policies and procedures.

• 2 - 4 Years
• Abu Dhabi - United Arab Emirates

Responsible for delivering training, utilizing effective presentation skills, and supporting curriculum development for bilingual English/Arabic trainers in a contact center.

• 2 - 4 Years
• Dubai - United Arab Emirates

Responsible for delivering training, utilizing effective presentation skills, and evaluating programs; requires bilingual proficiency, strong communication, and training experie...

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Manage direct banking operations, design processes, resolve customer complaints, enhance CRM, and supervise team productivity while ensuring compliance.

• 2 - 4 Years
• Ajman - United Arab Emirates (UAE)

Respond to customer inquiries through various channels, provide product information, resolve issues, and document interactions in CRM systems.

• 2 - 4 Years
• Sharjah - United Arab Emirates (UAE)

Respond to customer inquiries through various channels, provide product information, resolve issues, and document interactions using CRM software.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive communicator for customer service and tele sales, fluent in Tagalog and English, with strong communication skills and experience in BPO.

• 0 - 2 Years
• Dubai - United Arab Emirates (UAE)

Handle customer communications, provide accurate information, resolve issues, and meet service targets; requires good communication skills and positive attitude.

• 2 - 5 Years
• Dubai - United Arab Emirates (UAE)

Handle high volume customer support calls, provide solutions, document interactions, and meet performance metrics with strong communication and problem-solving skills.

• 2 - 8 Years
• Dubai - United Arab Emirates (UAE)

Create and maintain reports, analyze data trends, support management, and ensure compliance with standards in fraud risk management and data analytics.

• 2 - 4 Years
• Dubai - United Arab Emirates (UAE)

Seeking a proactive female Customer Service and Tele Sales Representative fluent in Tagalog and English to manage client inquiries and promote services.

• 4 - 10 Years
• Dubai - United Arab Emirates

The role involves delivering exceptional customer service through various channels, accurately recording cases, and ensuring effective communication and problem-solving.

• 3 - 5 Years
• Abu Dhabi - United Arab Emirates

Responsible for supervising a customer service team, ensuring adherence to service level agreements, providing coaching, and promoting continuous improvement in performance.

• 6 - 7 Years
• Dubai - United Arab Emirates

Responsible for lead generation and contact center solutions, developing sales strategies, managing client relationships, and achieving sales targets in the UAE market.