Call Center Agent
iVein Clinic
Employer Active
Posted on 10 Dec
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Handle customer calls professionally and efficiently.
- Provide accurate information regarding products and services.
- Resolve customer issues and escalate complex cases when needed.
- Maintain detailed and accurate records of customer interactions.
- Follow communication scripts and adhere to quality standards.
- Achieve daily/weekly performance metrics.
- Strong communication and problem-solving skills.
- Ability to multitask and work under pressure.
- Basic computer and typing skills.
- Positive attitude and customer-oriented mindset.
- Previous call center or customer service experience is a plus.
Desired Candidate Profile
- We are looking for a customer-focused Call Center Agent to join our team.
- The ideal candidate will handle incoming and outgoing calls, provide accurate information, resolve customer inquiries, and ensure a high level of customer satisfaction.
- Fresh graduates are welcome to apply
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Call Center Agent
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