Call Center Agent

Campus Education Institu...

Employer Active

Posted 15 hrs ago

Experience

0 - 5 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handle customers inquiries

  • Understand customer needs and requirements to provide appropriate solutions
  • Follow up on leads and maintain accurate and up-to-date records of all activities in the CRM system.
  • Accurately document all interactions and appointments in the CRM system.
  • Working days (Monday to Friday) -- US Timezones

Desired Candidate Profile

Fluent English with a neutral accent is a must. C1/C2

  • Prior experience in sales, telemarketing, or appointment setting is highly preferred.
  • Ability to work independently from home, managing time effectively.
  • Comfortable using CRM software, email, and other digital communication tools.
  • Strong communication and interpersonal skills.
  • Flexibility to work during business hours across different time zones if required.

Company Industry

  • Education
  • Training
  • Teaching
  • Academics

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Call Center Agent

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Campus Education Institu...

https://wuzzuf.net/jobs/p/ra1p2aa92fbb-call-center-agent-campus-education-institute-cairo-egypt